Scope: Sales Growth Through Customer Service Excellence
140% improvement in eBITDA in 12 months. Strong sales and exemplary customer service resulted in the selection for £multi-million, multi-year programmes of work.
Scope: Mobilisation Planning
Reduced delays in programme mobilisation (100-day), resulting in 21-days made available for supply chain engagement, innovation accelerators, and 360 degree (team) behavioural assessment.
Scope: New Sector Entry & Funding Roadmapping Service for Clients
60% growth in new client acquisitions (by sector) through alliance partnership development. Designed, delivered and facilitated targeted industry engagement events to showcase R&D funding routes, best practice, ROII etc.
Scope: New Sector Entry & Product Pilot
Delivered highly-engaging 'discovery sessions' with global car manufacturer to gain buy-in to 'digitise' hoshin planning and supplier performance metrics; resulting in improved decision making - spanning multiple functions and sites.
Scope: Collaborative Working and Alliance Partnering
Improved time to contribution by 3-months on live programmes of work. This resulted in trusted relationships being built with the Tier 1, Client and Stakeholders. Additional coaching delivered to close knowledge gaps, improved bid responses and value creators shared.
Scope: Product Development and Innovation Funding Submission
Delivered 'innovation accelerator' on energy storage for engine test cells. Promoted peer assists with industry, academia and the DNO to reduce risk and build a strong business case for investment. Savings of $1m resulted through the development of a robust technology roadmap and greater understanding of the business environment, operational constraints and export opportunities.
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