Leadership Champions (UK) Limited. Performance Improvement Specialists

Project Win

Learn how to establish a framework for the purpose of leadership development in the area of Continuous Improvement

The Challenge

VolkerHighways is going from strength-to-strength after securing its latest contract win – with support from PCSG.

The highways group has been named as the winner of a term maintenance contract in the Royal Borough of Windsor and Maidenhead. It will take over from Amey on the five-year contract to maintain highways and conduct bridge repairs.

The win follows the news, at the end of last year, that it had successfully retained two other key term maintenance contracts for Medway and Luton councils.

Emily Little, our bid writer, worked closely with Volker on all of these submissions. On the Windsor bid, she helped with writing and editing the submission and ensured it fully showcased the strengths and talents of the highways group.

Bob Pizzey, VolkerHighways Business Development Manager, said: “We are very grateful to Emily and everyone at PCSG for the support, professionalism and high quality work provided in enabling VolkerHighways to be successful during 2016. Emily took time to understand our objectives, our needs, our strengths and weaknesses. She collaborated brilliantly with colleagues helping to produce a very high quality submission document.”

He added that PCSG had helped VolkerHighways develop, through a series of workshops “the cultures and behaviours that make a truly successful team.”

For further details of how PCSG can support contract bidding contact Simon.Cunnington@pcsg.co.uk

ONLY
£1,500

2-Day Continuous Improvement Masterclass

You know you want to improve your Win Rates, but where do you start? Strategy? Writing? Design? Benchmarking your responses is a valuable and economical place to begin.

It can be discouraging to lose a tender when you know both your price and offering were exactly what was needed. The sad reality is reflected in an oft-quoted maxim: "An inferior solution in a superior proposal will often beat a superior solution in an inferior proposal".

However, knowing how to improve your response documents is difficult without an objective view: a 'fresh pair of eyes'. Having your past responses benchmarked against industry best practice is a simple, low-cost way to see how to upgrade the quality of your responses. And by extension, your win rates.

What Are the Benefits of Having Your Responses Benchmarked?
Discover how your responses compare with industry best practice
Identify specific areas needing improvement
Gain practical advice on exactly how to improve
Tap into expert advice without lengthy, disruptive meetings - or huge consultant bills
Develop a valuable foundation for future advice and consulting, if required
How Does it Work?
We know that you're likely overcommitted trying to continue with 'business as usual'. So we've designed the process to be as simple as possible:

1. Initial Interview. Normally, this is done over the 'phone at a time convenient to you and establishes the scope of the benchmarking process.

2. Send Us Your Documents. Usually just 2-3 typical past responses (or current ones, if there's time) along with the associated RFTs/EOIs, etc.

3. Our Experts Perform the Analysis. Several of our consultants perform a very detailed analysis of your documents, benchmark them against best practice and score them across seven dimensions.

4. We Compile a Detailed Report. This document contains our scoring, the rationale behind it and detailed suggestions for improvement - sometimes including reworked examples.

5. Closing Discussion. We arrange for another brief meeting to present our findings and to hand over the report. Next steps are discussed, if appropriate.
What Areas Does the Analysis Report Cover?
Our experts carefully benchmark your responses against seven criteria:

  • Compliance
  • Strategic Fit
  • Competitive Focus
  • Writing Quality
  • Graphics & Figures
  • Document Layout/Design
Coninuous Improvement Health Check
  1. Copyright Leadership Champions (UK) Limited. 2017
For each item, industry best practice is outlined and then compared with your responses.

At the close of the report you'll find a series of recommendations for future development.

How Much Does It Cost?
We've developed this service in response to the large number of organisations who do not have an endless budget to spend on consultants. In fact, a typical report costs much less than having a consultant spend a day with your business.

Whilst the exact cost will vary depending on the scope of the benchmarking required, the following two examples provide a range:

Example 1: The Small Business. Joe Bloggs Landscaping is a small business responding to around 30-40 local government tenders every year. They have a very simple business strategy and their responses tend to be around 50 pages long. After a short initial consultation by telephone they send Tender Success two past RFTs and their responses to them. Tender Success analyse the responses, develop a report and provide specific areas for improvement. Cost: ~$2000
Example 2: The Medium-sized Organisation. CorpSoft is a medium-sized software company responding to 2-3 very specific, high-value federal government RFTs every year. Their business strategy is clearly defined and their tender responses are technical and lengthy. After an initial meeting with Tender Success, they supply their last 2-3 past responses along with the RFTs. Tender Success analyse the responses, develop a detailed report and present their findings along with several re-worked examples. Cost: ~$5000
Example 3: The Large Corporate. Acme Staffing is a global recruitment company issuing hundreds of multi-million dollar responses annually. Their business and sales strategies are multi-faceted. Following a face-to-face interstate consultation, they provide several very different documents including RFTs, unsolicited proposals and Powerpoint pitching presentations. Tender Success develop a detailed analysis, several reworked examples and a very detailed report. Findings are presented in a half-day workshop. Cost: ~$8000 (+ further $1500 to analyse and report on their PPT Slide Pack)

To talk to one of our experts about benchmarking, call us on 02 8006 BIDS (2437) or contact us using this form.

Ad Hoc Consulting

When you are satisfied with our services, we offer affordable hands-on follow-up support for strategy implementation. 

Our process works because everyone we empower individuals and teams to contribute to the success of the project or initiative. Our process maintains momentum and a culture of collaboration and accountability, whilst we try not intrude too heavily on individuals ‘day-to-day' objectives.

Making Change Happen

We work with executives, individuals, and teams within the construction, rail, highways and airport sector. 
Are you a visionary thinker? Seen as a change agent? Inclusive Operator? Ethically Orientated? Results Driven?
We encourage individuals and teams to recognise the ‘value' of the strategy map design for each project we engage on.  Offering a simple step-by-step approach for continuous improvement.

Our proven methodology ensures quick wins for participants, but over the lifetime of the programme, significant benefits can be identified.  


Typical ROI on our fee is around 300%! 
Carry out Collaborative Profile assessments of joint project teams to understand individual and team strengths.  Understand knowledge gaps and how to fill them.  Then evaluate any associated risks/opportunities.

Why not use our three-tiered approach for fulfilling project objectives:

  1. Rank by impact
  2. Rank by risk
  3. Identify lead / lag measures
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If you have any questions, please do not hesitate to send us a message. We aim to reply within 24 hours.
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