Leadership Champions (UK) Limited. Performance Improvement Specialists

FIND OUT MORE ABOUT PRESTO CONTINUOUS IMPROVEMENT

Performance Improvement Specialists
Leadership Champions is an independent 'performance improvement' consultancy providing both advisory and consultancy services in the construction and transport infrastructure sector.  We specialize in helping business leaders with Strategy Development and Execution, Bid Management, Sustainability Road Mapping, Non-Technical Training, Continuous Innovation and Customer Retention.

At Leadership Champions we continually strive to give our clients the very best advice possible. Therefore, we place great importance on knowledge management, development of in-demand skills, and real-world 'best practice' to deliver the results our customers (and their clients) will value.

We are proud of our achievements, and our 'Champions' centric attitude truly embodies how we work. Other consultancies may try to differentiate themselves with their tools, methodology, and coaching philosophies. But we understand that our clients are paying for results, not coaching. And since most commercial leaders have a strong desire to speak with us on strategy execution, we differentiate ourselves by offering results with two distinct characteristics:

- measurable improvements
- guaranteed results


We know that our approach works and that our expertise adds value to infrastructure projects. We are so confident we can make a positive contribution, we will guarantee to meet agreed joint measures of success through jointly agreed actions, and link our fees to these measures.

In most types of engagements this can include achieving a financial return in excess of your initial investment in fees, or, a return in terms of money, resources and time saved, revenue generated, productivity and profit maximized, etc.

We can reduce risk and increase performance.  W e also only focus on what will drive value (£) for you. 
Contact us for more details on 01327 705 910 

SAMPLE CLIENT LIST

OUR  EXPERTISE FOCUS ON 6 AREAS OF (CI) CONTINUOUS IMPROVEMENT

  1. Continuous Improvement
    If something is working, we make it better! Fixing problems is reactive and in response to a problem - we focus on creating sustained value. While many consultants practice a formal version of a Lean / Agile method, we enjoy the flexibility of continuous improvement as a practice while reserving the right to deviate whenever a less formal approach is needed. Why add complexity?
  2. Customer Journey Mapping
    We use Customer Journey Mapping to capture the total customer experience across all touch-points in your organisation and identify any knowledge gaps or opportunities add value. Our 'whiteboard sessions' are designed to identify the political map, hot buttons and decision makers.
  3. Technical Sustainability
    Our approach to Sustainability is focussed on ten sustainable outcomes; helping infrastructure maintainers and providers develop, implement and manage policy, governance and innovation. This includes, embedding the principles of BS8903 (ISO20400) Sustainable Procurement in the supply chain.
  4. Business Intelligence
    Ideally a work-winning culture starts with the feedback on whether client expectations are fully met. Our 360-degree review of the business helps leaders identify their current state, future state and benchmark against clients expectations. This is the crucial first step in our growth programme.
  5. Productivity
    Building on existing foundations, we work with leaders to develop exceptional 'high reliability' productivity strategies. This always starts with a firm grasp of the client's strategic goals, aspirations and deep understanding of the programme challenges. This guides strategy development and implementation.
  6. Non-Technical (Human Factors)
    We deliver Human Factors training improving the skills of the individual worker, in a team setting, addressing behaviour in routine operations. The course uses human factors principles to better understand why people make mistakes, why things go wrong, and which factors can contribute to incidents and accidents in the rail or construction industry.
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CLIENT FEEDBACK

Everyone loves positive feedback. We are no exception. Fortunately, there's no lack of positive comments from our consulting clients.
Here's are some of our client testimonials from the past few months:
"Chris Williams-Lilley brings a refreshing blend of intellect and insight to his facilitation that makes him an effective facilitator, adept at securing engagement and distilling the key issues of the day."

Stephen Blakey
Commercial Projects Director, Network Rail
“I would also like to take this opportunity to thank you for taking time out of your busy schedule to come and share with us some tools and techniques to help us prepare and initiate well-organised proposals. I and those I spoke to regarding this workshop, found it very helpful, and it helped us deal with everyday issues surrounding contract risk and managing challenging commercial dilemmas. I found that the information you provided to be essential to our business needs. Thank you again and hope we have the pleasure of your assistance again in the future.” 

Wes Corbett
 Contract Manager, MJ Quinn Integrated Services
"I worked closely with Chris Williams-Lilley on a major thought generation and content development project aimed at encouraging greater social, ecological and economic sustainability across infrastructure supply chains. Chris is highly professional, well organised and congenial industry expert and it has been a great pleasure to work with him. His ability to communicate effectively and his calm approach to problem solving are both highly commendable, and I found the experience of working with him enriching. I would not hesitate to work with him again." 

Dr. Robert Mallett
Infrastructure Content Manager at Royal Institution of Chartered Surveyors

"Chris introduced me to Leadership Champions just over a year ago, since then with Chris's support my appreciation and knowledge of the rail sector has increased exponentially. Relationships developed with key railway professionals have helped enable Captec to introduce a family of tailored rail products which Champions are helping to promote. On a personal note I have found Chris to be enthusiastic, driven and true to his word, I look forward to continuing to working together and contributing towards networking events and learning opportunities arranged by Champions.

Peter Drake
Business Development Director, Captec

"As a company with much experience in the downstream fuels sector we were looking for new markets which required complementary skills that we could enter. We settled on the rail industry. The time spent with Leadership Champions has been used to analyse where our product will have most effect and shown us how to present to a different sector with its own acronym’s, structure and procurement methods.  We have now a plan in which we are confident, targets to hit and clients to pursue. All this in two months. Chris Williams-Lilley and his colleagues have short cut months of market research and given us confidence that we will succeed."
 
Mark Orr
Managing Director, LCM Environmental Ltd